Terms and Conditions
Welcome to Sak. By accessing our website or placing an order, you agree to the following Terms and Conditions.
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GENERAL
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Sak is a company operating from Mexico City, Mexico. These Terms apply to all users of our website and customers worldwide.
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PRODUCTS
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We offer silver jewelry, including:
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Ready-to-ship pieces
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Made-to-order pieces
All product images and descriptions are for reference purposes. Minor variations may occur due to the handmade nature of our pieces.
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QUALITY CONTROL
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Every piece is individually inspected and approved before shipment to ensure it meets our quality standards.​
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PRICING AND TAXES
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Prices are listed without taxes unless stated otherwise.
International customers are responsible for any applicable customs duties, taxes, or import fees.
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ORDERS AND PAYMENTS
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We reserve the right to:
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Cancel or refuse any order due to suspected fraud, stock issues, or operational reasons.
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Cancel an order if a pricing or listing error occurs. In such cases, the purchase may be annulled and refunded.
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SHIPPING
Shipping terms are governed by our Shipping Policy, which forms part of these Terms and Conditions.
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RETURNS​
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Returns are accepted only in cases of manufacturing defects, as outlined in our Shipping Policy. No returns are accepted for change of mind or improper use.
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INTELLECTUAL PROPERTY
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All content on this website, including designs, photographs, logos, and text, is the exclusive property of Sak.
Unauthorized use, reproduction, or distribution is prohibited without prior written consent.
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LIMITATION OF LIABILITY
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SakMEX is not responsible for:
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Delays caused by shipping carriers or customs authorities
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Issues arising from incorrect customer information
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Normal wear and tear or misuse of products​
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Our liability, when applicable, is limited to the value of the purchased product.​
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GOVERNING LAW​​
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These Terms and Conditions are governed by the laws of Mexico.
Any disputes shall be resolved in the competent courts of Mexico City, Mexico.
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CHANGES TO TERMS​​
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We reserve the right to update these Terms at any time. Changes will take effect immediately upon publication on our website.
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CONTACT​​
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For questions regarding these Terms, please contact us via Instagram, our official communication channel.
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DATE MODIFIED : January 30, 2026